Troubleshooting

Diagnosis: Submersible pump failure from sand is caused by extreme abrasive wear on internal hydraulic components like impellers and diffusers. This results in a complete loss of water pressure even though the motor runs. A professional repair involves replacing the pump’s hydraulic section (wet end) and often requires installing a sand separator or flow sleeve […]

Diagnosis: A strong sulfur odor indicates dissolved hydrogen sulfide (H₂S) in your well water, which causes severe corrosion to your pump’s metal components and electrical systems. This guide explains how H₂S damages the pump motor, bearings, and seals, provides DIY diagnostic checks, and details the professional repair process involving corrosion-resistant materials. In this Guide: What

Diagnosis: Blue-green stains on fixtures indicate acidic water (low pH) is corroding your well pump’s copper and brass components. This leads to check valve failure, motor damage, and system malfunction. The solution requires replacing damaged parts in the well and installing a calcite neutralizing filter to correct the water chemistry. In this Guide: What Causes

Diagnosis: A leaking Square D Pumptrol FSG2 switch indicates a ruptured internal diaphragm, a critical failure allowing water to contact 240V terminals. This requires immediate system de-energization and replacement of the switch to prevent electrical shock, fire, and catastrophic pump damage. The root cause is often a waterlogged pressure tank causing rapid cycling. In this

Diagnosis: A seized well pump from hard water presents as low pressure and white crust on fixtures. Calcium scaling cements the pump’s impellers, causing a locked rotor condition that can burn out the motor. Professional repair involves well acidization or pump replacement and installing a water softener to prevent recurrence. In this Guide: What Causes

Diagnosis: A Well-Mate tank that feels solid and heavy is waterlogged due to a failed internal bladder, which eliminates the critical air cushion. This forces the well pump to short-cycle, causing rapid overheating and catastrophic failure of the motor, bearings, and controls. Immediate system shutdown and tank replacement are necessary to prevent costly pump damage.

Diagnosis: Water coming from the air valve on your Amtrol Well-X-Trol tank indicates a critical failure of the internal diaphragm. This catastrophic failure eliminates the system’s pressure buffer, causing the well pump to short-cycle, which quickly leads to motor burnout. The only correct repair is a complete replacement of the pressure tank. In this Guide:

Diagnosis: When your water pressure drops to zero before the pump starts, the primary cause is an improper air pre-charge in your Boshart pressure tank. If the air pressure is set higher than the pump’s cut-in pressure, the tank empties completely before the pressure switch can activate the pump, causing a total pressure loss and

Diagnosis: A sputtering faucet indicates your submersible pump is sucking air, a critical condition caused by a dropping water table or a pump oversized for the well’s yield. This starves the pump of water, causing severe overheating and internal damage. Professional repair involves a well yield test and either lowering the pump or installing a

Diagnosis: If your submersible well pump runs but delivers no water pressure, a common cause is a ruptured drop pipe inside the well casing. This failure prevents water from reaching the surface, causing the pump to run continuously without load, which can lead to severe motor and bearing damage. Professional repair involves pulling the entire